Gengo Tutors monthly premium membership payments are all managed through Paypal. In order to become a monthly premium Gengo Tutors member you must have either had a pre-existing Paypal account, or you had to create one. Cancelling your monthly payments to Gengo Tutors are done within Paypal itself by following the steps below:
- Log in to your PayPal account.
- Click Profile near the top of the page.
- Click My money.
- Click Update in the My preapproved payments section.
- Click Cancel, Cancel automatic billing, or Cancel subscription and follow the instructions.
Once you do so, we will receive a message from Paypal and your Gengo Tutors will be downgraded to a "Pay As You Go" account. You will not lose any of the points that your account has. Please review our terms and conditions for full details on the downgrade.